Privacy Policy

Effective Date: January 1, 2023

At iONTEK POWER, we are committed to protecting the privacy and security of our users’ personal information. This Privacy Policy outlines the types of information we collect, how we use and protect that information, and your rights and choices regarding your personal data when you visit and use our iONTEK POWER Store website (the “Website”).

Information We Collect:

Personal Information: We may collect personal information, such as your name, email address, phone number, and shipping address, when you place an order or voluntarily provide it through forms or account registration. This information is necessary for order processing, communication, and delivery of our products and services.
Payment Information: To process payments, we may collect financial information such as credit card details or other payment method information. However, we do not store such payment information on our servers. It is securely processed and handled by trusted third-party payment processors, who adhere to strict security standards and industry best practices.
Usage Information: We may collect non-personal information about your interactions with the Website, including your IP address, browser type, operating system, pages visited, and referring website. This information helps us analyze trends, administer the Website, track user navigation, and improve our services. We may use cookies, web beacons, and similar tracking technologies to collect this data. You can modify your browser settings to control cookies or to alert you when cookies are being used. However, please note that disabling cookies may affect the functionality of the Website.

How We Use Your Information:

To Provide and Improve Our Services: We use your personal information to process orders, communicate with you regarding your purchases, and provide customer support. This includes order confirmation, shipment notifications, and responding to your inquiries or requests. We may also use your information to personalize your experience and improve our products and services based on your preferences and feedback.
Marketing Communications: With your consent, we may send you promotional emails or newsletters about our products, special offers, and updates. You can opt-out of receiving such communications at any time by following the instructions provided in the emails or by contacting us directly. Even if you opt-out of marketing communications, we may still send you transactional or service-related messages.
Legal Obligations and Protection: We may use or disclose your information when required by law, to respond to legal requests or subpoenas, enforce our policies, protect our rights and the rights of others, or investigate and prevent fraud and security breaches. We may also share your information with law enforcement agencies, government authorities, or other third parties if we believe it is necessary to comply with applicable laws or to protect our legal interests.

Data Security:

We take the security of your personal information seriously and employ industry-standard security measures to protect it from unauthorized access, alteration, disclosure, or destruction. We use secure socket layer technology (SSL) to encrypt data transmission between your browser and our servers. However, no method of transmission over the Internet or electronic storage is 100% secure, and we cannot guarantee absolute security. We continually review and update our security practices to ensure the ongoing protection of your information.

Third-Party Disclosure:

We do not sell, trade, or transfer your personal information to third parties without your consent, except for trusted partners and service providers who assist us in operating the Website and delivering our services.

protect your information and are prohibited from using it for any other purpose than providing the agreed-upon services. These may include:

Payment Processors: We may share your payment information with trusted third-party payment processors to facilitate secure and efficient payment processing.
Shipping and Logistics Providers: To fulfill your orders, we may share your shipping address and contact information with trusted shipping and logistics partners.
IT Service Providers: We may engage third-party IT service providers to assist with the maintenance, security, and technical operations of our Website.
Marketing and Advertising Partners: With your consent, we may share non-personal information (such as cookies and usage data) with marketing and advertising partners to deliver targeted advertisements and improve our marketing efforts.
Legal and Compliance Requirements: We may disclose your personal information if required to do so by law or if we believe that such action is necessary to comply with legal obligations, protect our rights or the rights of others, investigate fraud or security breaches, or respond to a government request.

Please note that our third-party partners are bound by confidentiality obligations and are required to implement appropriate security measures to protect your personal information in accordance with applicable laws and regulations.

Your Rights and Choices:

You have the right to access, update, correct, or delete your personal information. You may also request to restrict or object to the processing of your information or request data portability. To exercise these rights or make any inquiries regarding your personal information, please contact us using the information provided at the end of this Privacy Policy.

You may also have the option to manage your preferences regarding marketing communications. If you no longer wish to receive promotional emails or newsletters from us, you can unsubscribe by following the instructions provided in the emails or by contacting us directly.

Children’s Privacy:

Our Website is not intended for children under the age of 13. We do not knowingly collect personal information from children. If you believe we may have collected information from a child under 13, please contact us, and we will promptly delete such information.

Changes to this Privacy Policy:

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. We encourage you to review this Privacy Policy periodically for any updates. The revised Privacy Policy will be effective as of the revised “Effective Date” mentioned at the beginning of the policy.

If you have any questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us at:

email: miles@iontek.com.ph

We will respond to your inquiries and requests in a timely manner.

Our website address | https://www.iontek-power.com

Suggested text: Our website address is: https://www.iontek-power.com.

Comments

When visitors leave comments on the site we collect the data shown in the comments form, and also the visitor’s IP address and browser user agent string to help spam detection.

Suggested text: When visitors leave comments on the site we collect the data shown in the comments form, and also the visitor’s IP address and browser user agent string to help spam detection.

An anonymized string created from your email address (also called a hash) may be provided to the Gravatar service to see if you are using it. The Gravatar service privacy policy is available here: https://automattic.com/privacy/. After approval of your comment, your profile picture is visible to the public in the context of your comment.

Media

If you upload images to the website, you should avoid uploading images with embedded location data (EXIF GPS) included. Visitors to the website can download and extract any location data from images on the website.

Suggested text: If you upload images to the website, you should avoid uploading images with embedded location data (EXIF GPS) included. Visitors to the website can download and extract any location data from images on the website.

Cookies

If you leave a comment on our site you may opt-in to saving your name, email address and website in cookies. These are for your convenience so that you do not have to fill in your details again when you leave another comment. These cookies will last for one year.

If you visit our login page, we will set a temporary cookie to determine if your browser accepts cookies. This cookie contains no personal data and is discarded when you close your browser.

Suggested text: If you leave a comment on our site you may opt-in to saving your name, email address and website in cookies. These are for your convenience so that you do not have to fill in your details again when you leave another comment. These cookies will last for one year.

If you visit our login page, we will set a temporary cookie to determine if your browser accepts cookies. This cookie contains no personal data and is discarded when you close your browser.

When you log in, we will also set up several cookies to save your login information and your screen display choices. Login cookies last for two days, and screen options cookies last for a year. If you select “Remember Me”, your login will persist for two weeks. If you log out of your account, the login cookies will be removed.

If you edit or publish an article, an additional cookie will be saved in your browser. This cookie includes no personal data and simply indicates the post ID of the article you just edited. It expires after 1 day.

Embedded content from other websites

Articles on this site may include embedded content (e.g. videos, images, articles, etc.). Embedded content from other websites behaves in the exact same way as if the visitor has visited the other website.

These websites may collect data about you, use cookies, embed additional third-party tracking, and monitor your interaction with that embedded content, including tracking your interaction with the embedded content if you have an account and are logged in to that website.

Suggested text: Articles on this site may include embedded content (e.g. videos, images, articles, etc.). Embedded content from other websites behaves in the exact same way as if the visitor has visited the other website.

Who we share your data with

If you request a password reset, your IP address will be included in the reset email.

Suggested text: If you request a password reset, your IP address will be included in the reset email.

How long we retain your data

If you leave a comment, the comment and its metadata are retained indefinitely. This is so we can recognize and approve any follow-up comments automatically instead of holding them in a moderation queue.

For users that register on our website (if any), we also store the personal information they provide in their user profile. All users can see, edit, or delete their personal information at any time (except they cannot change their username). Website administrators can also see and edit that information.

Suggested text: If you leave a comment, the comment and its metadata are retained indefinitely. This is so we can recognize and approve any follow-up comments automatically instead of holding them in a moderation queue.

What rights you have over your data

If you have an account on this site, or have left comments, you can request to receive an exported file of the personal data we hold about you, including any data you have provided to us. You can also request that we erase any personal data we hold about you. This does not include any data we are obliged to keep for administrative, legal, or security purposes.

Suggested text: If you have an account on this site, or have left comments, you can request to receive an exported file of the personal data we hold about you, including any data you have provided to us. You can also request that we erase any personal data we hold about you. This does not include any data we are obliged to keep for administrative, legal, or security purposes.

Where your data is sent

Visitor comments may be checked through an automated spam detection service.

Suggested text: Visitor comments may be checked through an automated spam detection service.